DATA COOKIES POLICY

 

Astral Court, 229 West End Road, South Ruislip, HA4 6QG

 

Last updated: Jan 2026

1.⁠ ⁠INTRODUCTION

 

This policy explains how we use cookies and similar tracking technologies when you visit our website or use our online booking system. It outlines what these technologies are, why we use them, and your choices regarding their use.

 

2.⁠ ⁠WHAT ARE COOKIES?

 

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognise your device and remember information about your visit, such as your preferences or actions taken.

 

3.⁠ ⁠WHICH COOKIES DO WE USE?

 

We use two main types of cookies:

 

•⁠  ⁠Necessary Cookies: These are essential for our website and booking system to function correctly. They enable basic features like page navigation, secure booking processing, and access to restricted areas. These cookies cannot be turned off and do not collect personal data for marketing purposes.

 

•⁠  ⁠Analytics Cookies: These help us understand how visitors use our website – for example, which pages are most viewed and if users encounter any errors. We use this information to improve our site and booking experience. These cookies do not identify individual users, only general patterns of site usage.

 

We do not use marketing or targeting cookies that track your activity across other websites.

 

4.⁠ ⁠WHY DO WE USE COOKIES?

 

•⁠  ⁠To ensure our website and booking system works properly and securely

 

•⁠  ⁠To process bookings and payments safely

 

•⁠  ⁠To understand how our site is used so we can improve our service

 

•⁠  ⁠To remember your booking details during your visit (e.g., stay dates, number of guests)

 

5.⁠ ⁠YOUR CHOICES & CONTROLS

 

When you first visit our website, you will see a cookie consent banner where you can:

 

•⁠  ⁠Accept all cookies

 

•⁠  ⁠Reject non-necessary cookies (analytics cookies)

 

•⁠  ⁠View more details about our cookie usage

 

You can also manage your cookie preferences at any time by adjusting the settings in your web browser. Most browsers allow you to block or delete cookies, though this may affect the functionality of our website and prevent you from making bookings online.

 

6.⁠ ⁠THIRD-PARTY COOKIES

 

We may use trusted third-party services (e.g., payment providers like PayPal/Stripe, or analytics tools like Google Analytics) that set their own cookies. These providers have their own privacy and cookie policies, and we do not control their use of cookies.

 

7.⁠ ⁠CHANGES TO THIS POLICY

 

We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

 

8.⁠ ⁠CONTACT US

 

If you have any questions about our use of cookies, please contact us at:

 

•⁠  ⁠Email: savkallides@aol.com

 

•⁠  ⁠Phone: 07716581615